Windows of Michigan manager responds to 13 On Your Side investigation

8:26 AM, Jan 9, 2014   |    comments
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HUDSONVILLE, Mich. (WZZM) -- WZZM 13 is following new information on a 13 On Your Side investigation, as more customers are speaking out against a Hudsonville company for taking their money, but never finishing the job.

The investigation was sparked by a WZZM 13 story last week about Windows of Michigan and the manager who claims he's filing for bankruptcy. Now we've discovered a history of problems with the company, including more than a dozen court claims against it.

WZZM 13 found Joe Kooienga, the manager of Windows of Michigan, plowing his driveway - the same man who customers say was hiding from them, not returning phone calls, or paying them back.

"I can tell you this I'm not a thief. I don't live luxuriously," says Kooienga.

Customers like Brenda Jacobs say Windows of Michigan incorrectly installed her windows and when the company didn't pay the subcontractors, they put a lien on Jacob's house.

"I was furious that he's still out there doing business and still doing this to people," says Jacobs.

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Jacobs came forward after seeing a 13 On Your Side story last week about a Holland man who claimed Windows of Michigan owed him $1,000 for a carport that was never built.

"It's not a happy feeling. I don't like being screwed out of money," said Roger Maynard.

WZZM 13 uncovered more than a dozen court claims against Windows of Michigan and Kooienga's previous company, All Seasons Home Improvement. The claims were up to $18,000 and showed that many times Kooienga didn't show up to court.

WZZM 13 asked Kooienga why he didn't go to the court hearings. "Things got out of control," says Kooienga. We also asked why he switched company names and continued taking money from customers. "That was a whole different thing that went on back then. Basically it (the former business) was in trouble too."

Del Blumenshine is a customer who won his $2,200 deposit back from the company in court after paying for a roof that was never built. "As of this date, I haven't received any payment," says Blumenshine.

"I don't have it to give to them. If i did I would," says Kooienga.

Kooienga claims he's filing for bankruptcy and doesn't plant to start another business. Kooienga told WZZM 13 he'd consider selling his assets, like his truck to pay the customers back.

WZZM 13 will continue to follow this story.

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